What is AppliancePartsPros.com?
20120630-215324.jpgAppliancePartsPros.com is a specialised site helping DIY’ers like you & me find parts for your appliance and fix it fast. Over 1.9 million products in stock, full 24/7 customer support and a lowest price match guarantee help you get what you need, for less.
Finding Parts
Appliance Parts Pros has three main ways of finding your parts:
Search by Model Number
- The quickest and easiest method
- Locate your model number and enter into the search box (click on the link below the box for help in finding your number)
- Confirm your selection by clicking on your model
- A diagram showing all the parts for your model will pop up, along with a photo list for you to select your exact part
Search by Part Description
- Good if you don’t want to look for the model number
- Select ‘by part description’ and enter your part into the search box
- A photo list of the best matches will come up, letting you find the right one
Browse Categories
- Good if you’re not sure what the part is
- Click on the ‘Common Parts’ tab at the top and find your category
- A photo list of all the parts for that category comes up, letting you find the right one
Best Price Guarantee
- Quoted by customers as one of the best value parts suppliers around
- All parts also covered by a best price guarantee – so if you do find a part cheaper elsewhere, just call before ordering and they will beat the price
- Extra discounts for bulk orders
Shipping
Shipping is fast, simple and secure:
- Your order is shipped via FedEx and UPS
- Shipping covers the whole of the US (including Alaska and Hawaii)
- In-stock orders are delivered on average in 1.6 days
- Shipping costs follow a flat rate of $7 per order (oversized items may cost more click here for details)
Installation
Ordered a part, but not sure how to install it? The Repair Forum is made for exactly that:
- Search the thousands of questions from customers with similar problems, or submit a new one
- The tech team will give exact instructions on how to get set up
- The Repair Blog also has regular how-to’s on the most popular topics – so if you have a common problem it’s worth checking out
Returns
- 365-day, no hassle returns policy
- Simply return the part in it’s original condition and your refund will be processed within 72 days of receipt
- If the return is due to part fault, you will even receive payment for return shipping
Customer Support
If you have a query about your order, about the site or anything else, Appliance Parts Pros has an extensive customer support system to get you your answers fast:
- Check out the Customer Help Tutorials for quick answers to common problems
- Start a Live Chat Session with an experienced technician for 24/7, step-by-step guidance
- Contact Email Support for prompt, one-to-one instruction that fits around your schedule
Negatives?
Every supplier has it’s bad points, so here’s a few to look out for:
- So far, Appliance Parts Pros doesn’t ship international, so you need to live inside the US.
- They also don’t usually ship to PO boxes or APOs – but there are some exceptions, so it’s worth calling to check
- Some oversized parts may require an additional shipping charge – but you will always be contacted first if this is the case
Summing Up
- Perfect for the everyday DIY’er
- Best Price & Same Day Ship guarantees provide a fast, low-cost alternative to calling the repairman
- Order worry-free with a full, 365-day satisfaction guarantee
No comments:
Post a Comment